Our Pricing
Pricing is the second most crucial consideration after service quality when choosing a call centre provider. 7Peas offers various pricing plans that are reasonable and suitable for businesses of all sizes. Today, expand your brand with 7Peas!
Dedicated Agent Pricing
$800
Per Month
Dedicated Customer Service Agents For A True Branded Experience
$ 800
Per Agent Per Month
- Daily client-driven training
- Dedicated group of agents handle your calls
- Ideal for complicated outsourcing requests and large brands
- Great for high call volumes with steady daily traffic trends
- Agent hiring input
- All calls recorded
- Advanced reporting on any fields you track
- Toll-free and local numbers available
Dedicated Telemarketing and Telesales Services
$800
Per Agent Per Month
- Outbound sales, lead generation, and appointment setting
- Dedicated outbound customer service also available
- Great if you’re looking for a particular outbound skill
- Personalized agent training
- Benchmark evaluation & monitoring
- Regular management check-ins
- Agent incentive programs available
- Utilize for sales, service, or both
Questions & Answers
Everything You Need to Know
How does the free trial work?
Your free trial will continue for one (1) weeks . Programs from our outbound call center like telemarketing or telesales programs. We want to make sure you are happy with our service, so no credit card information is necessary to begin the trial.
Do I have to sign a contract?
Our call center service is month-to-month billing, that way you can adjust or cancel service at any time. If you choose to cancel, you’ll be billed for the current month plus any overage charges, then you will not be billed again.
How do I sign up for dedicated agent programs?
Can I change plans?
For our dedicated agent programs, you can add agents at any time, but if you wish to remove agents, please note that you will still be billed for that agent’s time for the entire month.
What is a dedicated agent?
Our dedicated customer service or dedicated outbound services involve a group of agents at our call center dedicated to processing your calls only. These agents are exclusively trained by you and are recommended for recognizable brands where continuity of customer service is essential, or for customers with high, predictable call volume.
Can outbound agents work on a commission structure?
No. We do not accept any commission, profit sharing, or pay for performance type of accounts.
For dedicated agents, can we create an incentive program?
Yes! While we don’t do commission based accounts, we encourage customers to implement an incentive program with the agents so we can make sure your KPIs are being met.
Are there other monthly fees?
No. There are no other charges on your accounts outside of your monthly base rate plus other optional service fees like patch fees, IVR fees, or fees for any sub accounts.
What are my payment options?
We accept Visa, Mastercard, American Express, and Discover. In certain cases, we can also accept other forms of payments like Paypal, ACH, and check. For alternate payments, please contact us.